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Connect Zoho CRM to ViralDM

Every new lead from your DMs, bio page and forms lands in Zoho CRM as a Lead.

Zoho CRM
Direction
ViralDM → app
Data flow
ViralDM → Zoho CRM
How to connect
One click
Updated
18 October 2026

How it works

Each event creates one Lead in Zoho CRM.

Last Name is the person's name (or their Instagram username, or "Instagram lead"). Email and Phone are filled when known. Lead Source is "ViralDM".

The Description lists the event, platform, username, amount and message.

ViralDM asks Zoho only for permission to create Leads. It cannot read or change anything else in your CRM.

What goes across

  • All six business events.
  • The Flow Builder step "Send to a connector".

One click

Connect Zoho CRM in one click

  1. In ViralDM open Connectors and press Connect on Zoho CRM.
  2. Sign in to Zoho (any data centre: India, US, EU and others work) and press Accept.
  3. Press 🧪 Test. A test Lead appears in Zoho CRM.

After connecting

Check it works

  • Press 🧪 Test on the connector in ViralDM. It sends one test event, so you can see it arrive before a real lead does.
  • On the Connectors page, open the connector: it shows how many events were sent, when the last one went, how many failed, and the reason for the last failure.
  • You can also send a person to this connector from inside an automation: in the Flow Builder add the step "Send to a connector" and pick it. The step does nothing if the connector is not connected.

Problems and questions

If something does not work

Still stuck? Ask us

"Zoho CRM refused the lead".

A required field or a validation rule in your Zoho layout blocked it. Check Leads → layout rules for mandatory fields ViralDM does not fill.

It stopped working after a while.

Zoho may have removed the access. Disconnect and connect again.

Connect Zoho CRM now

Connectors are included on every ViralDM plan, including Free.

Start free · ₹0 for 30 days App